Live Real Transaction Testing

• Carry the live real transaction test once all above check points are tested.
  
  
  
• Visit the event page to select tickets and place an order.
• Can create discount code to minimize test transaction amount on actual ticket price.
• Can apply this code for test transactions (e.g. reduce the transaction by applying a discount code on the payment page) See the below image for an example.

• Enter buyer information and email ID where the ticket is being sent in PDF format to the buyer.
• Enter card payment information and billing information.
• Make a payment via credit card for this order.
• Once payment is done, will have "Email" and "Text Message" options to “Print” or “Download” ticket
• If all goes good can continue with live mode or in case of any issue in the test transaction may check you your payment gateway processor for help.
• Also, take a message screenshot and send it to the Hytix support team.

How to submit a help ticket?

Click on the “Support” menu and select “Submit Ticket” as shown in the Nbelow image

Write the title, message for help, attach a screenshot if any, and click on “Submit” ticket.

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