How to sell tickets at Box-Office?

Once you are done with Box Office Hardware setup and Payment Processor setup (Click Here for Setup Video), You are good to go for Box Office ticket sell.

1. Login into the Hytix organizer app with your new user credentials using iPad or iPhone.
    * We highly recommend using iPad to sell tickets with great ease.

2. Select the event of your choice. 

DASHBOARD

It will show you the Total Sales and Total Orders with your device and the overall sales of the selected ticket.

SELL

Here you will have the list of all the tickets which are set to sell at Box-Office.

Add the tickets and click PURCHASE at the bottom of the screen and you will have below the screen.

Here you will have the overall order amount with the discount and service fees (if applicable). You can also apply the Coupon Code from the bottom of the screen.

MAKE PAYMENTS

You can have several options to make a payment.

• Cash: In case you want to collect the cash simply tap Cash, enter the tender amount and complete the order.
• Card Offline: In case you are using other card swipers which are not integrated with the Hytix Organizer app, you can simply add the last 4 Digits of the Card and other information and complete the order.  
      *Please note:- The card will not be charged.
• Check: In case you want to accept the Check Payment, simply tap a check and add the required information and place the order.
• Card: Based on the Box Office payment settings you will be asked to swipe/tap a card through the attached card readers.

Follow the below links for more information about the Square and CardConnect card reader.

    Payment Using SQUARE
    Payment Using CardConnect

Order Complete

Once the order is complete, you can print or Email the tickets to the respective attendees.

*Click CHECK-IN ALL if you want to give attendees access right on the spot.  

ORDERS

Here you can see all the orders of the event. You can also search the orders by Order#, Email, Buyer Name or even by scanning the QR Code of the ticket.
Once you select the order, you will have the detail of that order where you can Print the Receipt, Print the Ticket, Email the Order with tickets or even cancel the order as well.

Report

In this section, you can have reports of the current device's activity.

 

Sell Report: You can have the report of how much sell has been done from this device.
Scan Report: As Box Office, you also can scan the tickets, you can have the scan report of how many tickets are scanned through this device. 

SETTINGS
Here you can set the device-specific settings like,

1) Checkin Selection: Select the type of ticket you wish to scan with/without Addons.
     

2) Sell Tickets Selection: If you want to rearrange the sequence of the tickets or show or hide the tickets on the Sell page, you can do it here by just dragging the ticket or checking/unchecking the tickets as you want.
3) Print Option: 
- You can skip the customer signature if the order via card payment is below $25.
- Print of merchant copy will be generated automatically once the transaction is successful.
- Set the Auto-print the ticket option when the order is complete/successful.

4) Card Payment: It will show the type of Box Office payment processor selected by a user with their FEARTICKET Admin Account.

5) Update the app: 

 

If you see the red dot on the Settings icon, it means that a new update is available.
We recommend upgrading the app to use advanced features and enhance performance.